At Aemorio, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you interact with our website, place an order, or communicate with us. By using our services, you consent to the practices described in this policy.
1. INFORMATION WE COLLECT
When you place an order or interact with our website, we may collect the following details:
- Personal Information:
- Full Name
- Billing & Shipping Address
- Phone Number
- Email Address
- Order Information:
- Products purchased
- Order details & transaction history
- Tracking code and courier partner details
- Technical Information:
- IP address (for fraud prevention and order security)
- Browser type, device, and operating system (collected via cookies)
Note: We do NOT store sensitive financial data such as:
- Credit/Debit Card numbers
- CVV codes
- Net Banking IDs/passwords
- Wallet/UPI PINs
All payment processing is securely handled by our trusted payment gateway providers.
2. HOW WE USE YOUR INFORMATION
We use the collected data only for legitimate business purposes, including:
- To process and deliver your orders
- To provide order updates, shipping information, and post-purchase support
- To improve our website performance and customer experience
- To prevent fraudulent or unauthorized activities
- To comply with legal and regulatory requirements
We do not sell, rent, or trade your personal data with third parties for marketing purposes.
3. COOKIES & TRACKING TECHNOLOGIES
We use cookies and similar technologies to:
- Enhance website functionality
- Remember your preferences (such as cart items)
- Analyze website traffic and performance
- Show you relevant offers and promotions
You can manage or disable cookies in your browser settings. However, please note that some website features may not function properly without cookies.
4. DATA SHARING & THIRD PARTIES
We may share your information with:
- Service Providers: Delivery partners, payment gateways, IT support, and analytics providers (only as necessary for order fulfillment and service improvement).
- Legal Authorities: If required by law, regulation, or to protect our rights and customers.
We ensure that all third parties handling your data comply with industry-standard data protection practices.
5. DATA SECURITY
We implement strong technical and organizational measures to protect your information, including:
- Secure servers and encrypted data transfer (SSL)
- Limited access to personal data on a need-to-know basis
- Continuous monitoring for unauthorized access
6. YOUR RIGHTS & CHOICES
You have the right to:
- Access & Update: Correct or update your personal details anytime through our customer portal or by contacting us.
- Erase Data: Request deletion of your personal data (except where retention is legally required).
- Opt-Out: Unsubscribe from promotional emails at any time.
- Restrict Processing: Limit how we use your data in specific scenarios.
For any such requests, please email us at [Support@aemorio.com].
7. CHILDREN’S PRIVACY
Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a minor has provided us with personal data, please contact us for immediate removal.
8. INTERNATIONAL USERS
If you are accessing our website from outside India, please note that your information will be processed and stored in India, where data protection laws may differ from your country.
9. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time to reflect new practices, technologies, or legal requirements. Updated versions will be posted on this page with a revised “Last Updated” date.
10. CONTACT US
If you have questions or concerns about this Privacy Policy, please contact us:
Email: Support@aemorio.com
Phone: +91-9079676776
