Effective Date: [10/11/2025]
Last Updated: [10/11/2025]
At Aemorio, we take great care to ensure that your order reaches you quickly, securely, and in perfect condition. This Shipping Policy explains how we process, handle, and deliver all domestic and international orders.
- Order Processing
All confirmed orders are processed within 1–2 business days (Monday–Saturday, excluding public holidays).
Orders placed after 3:00 PM IST will be processed the next business day.
Once shipped, you will receive an email/SMS notification with tracking details and courier partner information.
- Domestic Shipping (India)
We deliver across India through trusted courier partners such as BlueDart, Delhivery, DTDC, or India Post.
Estimated delivery time:
Metro cities: 3–7 business days
Remote/interior locations: 8–12 business days
Delivery timings: 10:00 AM to 6:00 PM (Monday–Saturday), excluding public holidays.
Note: Delivery timelines are estimates and may vary due to factors beyond our control such as weather conditions, courier delays, or local restrictions.
- International Shipping
We ship worldwide through reputed partners such as DHL, FedEx, Aramex, and DTDC International.
Estimated delivery time: 10–15 business days, depending on the destination and customs clearance.
International shipping charges will be calculated at checkout based on the order weight and location.
Customs duties, taxes, and import fees (if applicable) must be paid by the customer as per the destination country’s laws.
- Tracking Your Order
Once your order is dispatched, you will receive a tracking link via email or SMS. You can use this link to monitor the status of your delivery in real-time.
If you experience issues with tracking or delayed updates, please contact us at info@aemorio.com
with your order number.
- Delivery Attempts
Our courier partners will attempt delivery up to two times. If you are unavailable during both attempts:
You may be contacted to reschedule delivery or collect the parcel from the nearest courier hub.
If the shipment is returned due to non-delivery, additional re-shipping charges may apply.
Aemorio will not be responsible for orders that are unclaimed, refused, or returned due to incorrect address or unavailability at the time of delivery.
- Damaged or Tampered Packages
If your package appears to be tampered, damaged, or opened, please:
Do not accept the delivery.
Take a clear video or photographs of the parcel.
Notify us immediately at info@aemorio.com
with your order number and proof.
We will investigate and arrange for a replacement if the claim is verified.
- Shipping Delays
While we strive to ensure timely deliveries, there may be unavoidable delays due to:
Natural disasters, strikes, or national holidays
Customs inspections (for international orders)
Service interruptions by logistics partners
In such cases, Aemorio will make every effort to keep you informed and expedite delivery.
- Order Status & Support
For any queries related to your shipment or delivery:
📧 Email: info@aemorio.com
📞 Phone: [Insert contact number]
🕒 Response time: Within 24–48 business hours
- Non-Delivery & Liability
Aemorio will not be liable for delays or non-delivery caused by:
Incorrect or incomplete shipping addresses
Failure to receive calls or messages from courier partners
Situations beyond our reasonable control
Ownership of the product passes to the customer upon dispatch from our facility.
✅ Summary:
Orders processed within 1–2 business days
Delivery within 3–7 days (India) / 10–15 days (International)
Tracking details provided after dispatch
No responsibility for delays due to external factors
Always record unboxing if package is damaged or tampered
